Getting people to take ownership can often feel challenging. There's a simple solution to this though, and that's having written position agreements in place with your team that will clarify what specific results they are accountable for, and not just task lists. 

This procedure walks you through how to create position agreements with clear outcomes, not tasks. It lets you and your staff get on the same page about specific metrics for accountability. 

Once you've written position agreements with your team, you're ready to implement. This is a separate step because it's not enough to have just written it. You want your team to use those position agreements as a tool for self-managing results and taking ownership. 

Since starting her business in 1990, Vicki Suiter has helped hundreds of contractors and interior designers build solid foundations for their businesses, run operations more efficiently, and achieve the kind of success they never dreamed possible. She — and the companies she works with — consistently create break- through results because Vicki helps her clients through instruction — not by direction. Instead of telling her clients what changes they need to make in their business — she leads them to understand the fundamentals that drive success. Her clients learn to see, and operate their businesses in a whole new way.