Do you yearn for a time when your team will produce more consistent results?
And do you ever get tired of the revenue rollercoaster that comes from inconsistent results?
One way to achieve consistency is by putting systems and processes in place with your team. I talked about this in my last post Creating a Culture Where Great People Want to Work.
The other important way is what we’re going to talk about today – training people to develop their skills and advance in the ranks so both they and the company are more successful.
But if you’ve never created a training program before, it can be hard to know where to begin.
In a time like we are in now, where there is a limited talent pool out there, the burden is on us as managers and leaders to develop our teams and make them great. Not only that but investing in training your people can actually add dollars to your bottom line because they’re better equipped to do their job efficiently with fewer mistakes.
Today in my interview with Todd Liles of Service Excellence Training and host of The Service Contractor podcast, he explains how to create a training plan so you can feel confident developing your team.
Todd and I will talk about:
- The 3 keys to a successful training program
- How to structure training
- What to cover so that you can teach your team your way to get the job done right.