A couple of months ago, I asked a contractor I’d known for quite a while to do some plumbing at my house. I told him about the issues we were having and gave him a list of things we’d like to have improved. We agreed to work on a time-and-materials basis. We’d buy the stuff – he’d put it in. Since we knew each other, we didn’t make any formal contract. Instead, we made a verbal agreement, and gave him the go-ahead to get started.
What started out in a good direction quickly went south. (more…)