Do you wish your staff took more responsibility in their job?
For a number of years, I’ve worked with business owners and managers struggling with teams not taking ownership and responsibility. Many of them are left dreaming about it rather than believing it to be possible, and many think it’s the key issue holding back their business growth.
In my early days as a manager and business owner, I struggled with these same challenges. And I saw that if I didn’t do something different, my business would never grow. That wasn’t going to work for me – so I started researching what might be behind this phenomenon.
That research set me on a course of deep learning from some of the great thought leaders on the topic of management and leadership.
In the years since, I’ve been developing and implementing systems that have not only helped me, but helped hundreds of other business owners and managers as well. The results? People started taking ownership of their jobs. And that wishful dream became a reality.
Now, I’m going to share that system with you.
Back in the early years of my business I was struggling.
Not from a lack of direction, workload or help either. It was all there in abundance. I had a clear idea of what I wanted to achieve. And I had clear goals for my team as well.
But, no matter what I did, these goals were frustratingly not being met by my team.
And according to a recent survey I did, 77% of the respondents are feeling exactly how I did. They’re struggling with the same obstacle. Their teams not taking ownership in their jobs.
They’re trapped feeling like they need to micromanage their staff to get anything done.
This feeling had caused me a great deal of stress over the years, even before I’d started out in my own business. Despite several leadership courses and books I’d digested on the topic.
It was when I was faced with unhappy clients that were about to leave, that I knew I had to do something different. I needed to learn how to motivate my team.
That started me looking to the great thought leaders on the topic of management and leadership. The first few were Michael Gerber and his book The E-Myth, and Dan Pink’s talk on Motivation.
In this post I’m going to share the two key lessons I learned that have been the cornerstone of my own transformation as a manager and leader.
1. Successful Leaders Don’t Micromanage
This was the first realization that transformed how I motivated my team.
In Michael Gerber’s book, which I read several times as I stood face-to-face with the prospect of losing my business, he made a clear distinction that revolutionized how I led my team.
I could no longer be a micromanager for the results my staff were meant to be achieving.
I needed to delegate the business’ workload and know – with confidence – that the work was going to be done. Correctly. Without me having to step in and fix it every single time.
Otherwise there’d be no point in me delegating. And there would be no weight taken off my shoulders. I’d still be working a job, instead of running a business.
Let’s face it – you started this business with the dream of freedom. You wanted choices. You wanted to have the ability to be your own boss, call the shots, create your own destiny. Then somewhere along the way all the “business” of business started weighing you down. Your found yourself struggling to make a profit. Wondered if there was a way to not work so hard. Wished you could have more time away from your business and know that it would still run without you. Maybe even, dare I say, have more fun. You’re not alone – these are the kinds of challenges business owners just like you are facing and asking themselves all the time. Here’s the good news – it can be different. You don’t need to work more hours, or juggle more things to get all that.
The truth is, making a few simple changes in your business can make all the difference in helping you be more profitable, have more time, and even have more fun. In my interview on The Sustainable Business podcast I talk about these simple steps. Here is the link to the podcast – it’s worth a listen. Even if you just do one of these simple things, I promise you’ll get closer to living that dream.
Make it an extraordinary day.
Author of forthcoming book “The Simple Truths of Business” Your key to amazing success!
Every once in a while I meet a kindred spirit in the consulting world, Someone who inspires me, and who speaks to the things I’m passionate about. Josh Patrick is one of those people. As a business coach and consultant he has a strait forward style that is intriguing and engaging. Josh is a great writer, who has a wonderful ability to make direct point, while making you laugh at the same time. I asked him if he’d be willing to write a post for my blog and he graciously accepted.
Managing others is one of the biggest challenges I see leaders face. In Josh’s article, he shares some great advice on how to shift how you interact with staff and ultimately, alter your experience. Hope you enjoy.
There have been thousands of pages written about how to motivate your people. They range from doing contests to just saying thank-you. Although these are great things to read about my true belief is that you don’t really ever motivate anyone. Motivation comes from inside: we motivate ourselves. (more…)
One of the biggest factors that keep a small business from growing is the inability to train, delegate and let people make mistakes. I know this not only because I’ve watched it happen to my clients for the past 25 years, but because I’ve also done it myself.
You’re really good at what you do – right? You’ve been doing it for years, and have a lot of experience and expertise – right? AND, when you want to make sure things are “done right”, it is often easier to just do it yourself. After all, you’re faster and better at it than the people who work for you. You might even contend that they don’t care about your business as much as you do, so it’s risky to give them the important things to handle. It’s easier to hold onto the important stuff – right? Not really. (more…)