Business Builders Blog

how doing this one thing will make for a smoother job process

The project started great, and the results were beautiful, but the middle felt like a slog!

Sound familiar?

You become so focused on getting the work done right, and delivering a result you can be proud of, but then the customer interface is not always smooth. Adding this one small detail can make the entire experience for both you and the customer significantly better, and allow for a smoother job process.

In today’s video discover how doing this one thing can get clients to be more cooperative and make decisions faster and help you and them have a more collaborative relationship.

If you missed my last video titled “the first step to solving that problem,” you may want to check it out.

the 1st step to solving that project problem

When Jason posed the question below, I immediately wanted to jump in and solve his problem.

As I considered all the possible reasons he is experiencing this challenge on projects, I thought about all the possible issues that could be causing Jason’s problem.  “I’m the expert,” I thought – so I’d better give him a thorough answer!

Well – no.  At least not right away.  That’s when I remembered the first step in solving any problem . . . and I’d not yet taken that step.

Here is Jason’s question: “I’m struggling with the client experience during the project. The beginning is great, the end result is stellar, middle really sucks. What advice would you have to help?”

In today’s video, I talk about what the first step is to resolve any problem or breakdown, and what questions I asked Jason to allow me to best help him solve his issue.

Make sure to tune into next week’s video where you’ll learn how I helped Jason solve his problem/

Give today’s video a listen now (just 7 minutes) so you can begin using this 1st step in solving that problem you’re currently facing.

how much should rent be for your contracting business?

As a contractor have you ever wondered if the amount you spend on rent, (facility costs) is on par with how much other contractors are spending? Or have you ever considered moving into a new space or buying a building but just were not sure of the amount you should charge the business?

If you said yes, you’re not alone.

When Reese asked me this question I was compelled to go dig into the data and find the answer. Some of what I learned surprised me, and it may you too!

“What percent of revenue should my rent be if I’m trying to grow my business? Next year I’m going to look into buying property and then rent it to the business, but I’m not sure what a reasonable monthly payment should look like?”

In today’s video, you’ll learn what the numbers showed is the average cost for subcontractors and general contractors (of varying sizes) for facility costs (rent, utilities, insurance, repairs & maintenance, taxes, and janitorial). After watching this short video you’ll be able to do this analysis on your company as well!

Go do a bit of analysis on your own business and see what your numbers show for facility costs and see where you compare. Simply run a profit & loss statement for the last 5 years and do a side-by-side comparison (make sure to click the button that says “% of income”).

If you are interested in more ways to increase the profitability of your business, make sure to check out my book, “The Profit Bleed – how managing margin can save your contracting business.”

get consistent team results – without constant follow-up

In a recent survey of contractors who were queried about their experience in managing a team, 73% said “my team is great, but I still need to be constantly involved in the day-to-day.”  They cited that the biggest reason for this was feeling like if they did not, things would fall through the cracks.

Can you relate?

Here is the good news – it does not have to be this way!  In today’s video, I share with you a few things you can do in your contracting business starting today to begin turning that around.  I do not just talk theory here – I give you the steps to help you overcome this problem in your contracting business.

Managing people can be hard work. Yet building great teams is so important to the success of your business.  I will show you a few things to shift in your management practices that will make all the difference.

This video is an interview I did with Kyle Hunt, host of the Remodelers on the Rise podcast – check it out – 15 minutes of pure solid strategy!

Make it a great day!



Get Intentional About Your Profits!

Imagine it’s December 2021, and you’re reviewing the results of your business for the past year and you notice that compared to 2020, your profits are WAY up, AND, you didn’t have to kill yourself to make it happen! How great will that be?!

That’s what’s possible when you get intentional about your profits. Planning for increased profits by creating an operating budget for your business is the first step. I don’t just mean a revenue plan (most people have one of those), I mean planning for bottom-line net profits and increased cash flow.

In today’s video, I’m going to share with you the tools and steps to employ to help you do just that for your business.

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