When Jason posed the question below, I immediately wanted to jump in and solve his problem.
As I considered all the possible reasons he is experiencing this challenge on projects, I thought about all the possible issues that could be causing Jason’s problem. “I’m the expert,” I thought – so I’d better give him a thorough answer!
Well – no. At least not right away. That’s when I remembered the first step in solving any problem . . . and I’d not yet taken that step.
Here is Jason’s question: “I’m struggling with the client experience during the project. The beginning is great, the end result is stellar, middle really sucks. What advice would you have to help?”
In today’s video, I talk about what the first step is to resolve any problem or breakdown, and what questions I asked Jason to allow me to best help him solve his issue.
Make sure to tune into next week’s video where you’ll learn how I helped Jason solve his problem.
Give today’s video a listen now (just 7 minutes) so you can begin using this 1st step in solving that problem you’re currently facing.